Welcome Vendors & Contractors


Complete Property Services manages investor owned residential properties such as single-family homes, condominiums and smaller apartment buildings.


Providing responsive, cost effective, high quality maintenance service is critical. We develop strong relationships with contractors to provide the services required for our owners. We want to help contractors be as efficient and profitable as possible by helping them organize, operate and work easily with us.

 

Getting Started:

Contractor backgrounds are screened, and then the contractor executes an agreement with Complete Property Services outlining service, cost, and insurance requirements. We then work with the contractor to make performing work and getting paid as efficient as possible.

Communicating with Complete Property Services:

We prefer to exchange work orders via e-mail or fax to avoid relying on phone conversations for documenting work. For fast approvals of on-site work, technicians might best carry mobile phones. We ask that you communicate directly with the resident where required to schedule the work to be completed by the due date shown on the work order, which is pegged to the urgency of the request. You then complete the work within the provided time frame so that it best fits into your schedule. Where services are of an emergency nature, we require the ability to contact your company during evenings, weekends and holidays. We hold lower priority work at our office for periodic catch up calls that can be conveniently scheduled. Much work will be scheduled and performed when making the unit ready between tenants.

Getting Paid

Work orders should be faxed or e-mailed to us as completed, and can serve as an invoice. We batch all completed work orders and prepare one payment per vendor once each week. All work orders and bills should be received by Wednesday, by Noon, of each week for payment on Friday. Failure to meet the deadline will result in a one week delay in payment.

No Exceptions!!

Contact: Manuel Pacheco or
Patrick Hayden

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Complete Property Services LLC | 2429 Bissonnet St. #545 | Houston, TX | (713) 395 - 1400


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